LONG COVID, MD CLIENT COACHING AGREEMENT
This Agreement (the “Agreement”) is entered into by and between LONG COVID, MD (the “Coach”- and CLIENT who enrolls in the coaching program (“Client”).
1. Services
The Coach agrees to provide Client with the following services (the “Services”):
Coaching and/or consulting session(s) focused on health and wellness through virtual meetings.
If Client wishes to extend the coaching relationship, both the Coach and Client must agree in writing (including by e-mail) to any additional services and payment terms. The terms of this Agreement will continue to apply unless superseded by another agreement in writing.
2. Fees and Payment Schedule
Client agrees to the fees and payment listed on website.
If payment is not received when due, the Coach also reserves the right to terminate this Agreement and the coaching relationship.
If paying for the Services by debit card or credit card, Client gives the Coach permission to automatically charge the credit or debit card for all fees and charges due and payable to the Coach, without any additional authorization, for which Client will receive an electronic receipt. Client also agrees that the Coach is authorized to share any payment information and instructions required to complete the payment transactions with its third-party payment service providers (e.g., credit card transaction processing, merchant settlement, and related services).
3. Refunds
All fees for the Services are non-refundable.
Client has agreed to the Coach’s clear and explicit refund policy before completing enrolling in the Services and agrees not to file a fraudulent chargeback with their credit card company or payment processor. If a chargeback is found to be fraudulent, the Coach reserves the right to refuse future transactions with Client, report the fraudulent chargeback to credit reporting agencies and/or chargeback databases, recover all of the Coach’s expenses and attorney’s fees incurred due to Client’s payment default, and take any other appropriate legal action.
4. Session Procedures
Sessions will last 50 minutes and will take place by video conference. The Coach will initiate the call. Where needed or where convenient, Skype or Zoom, or other videoconferencing software, will be used. Where possible, sessions will take place at a set time and day, however, sessions can be adjusted as mutually agreeable.
A 24-hour cancellation notice is required for all scheduled sessions. Cancellation requests made less than 24 hours prior to a scheduled appointment will result in the forfeiture of that session, as that time was reserved exclusively for Client. If Coach must reschedule the appointment last minute due to an emergency, the missed appointment will be rescheduled, and an additional 30-minute session will be added as a courtesy.
The Coach may, in its discretion, record calls. Client agrees not to record coaching sessions (audio or video) without the prior written consent from Coach. Unauthorized recording may result in immediate termination of this Agreement.
5. The Coaching Relationship - Client and Coach Responsibilities
The coaching relationship is co-creative, meaning that the Coach and Client are equal partners in the coaching process. The Coach provides non-prescriptive medical education and decision-support.
Coaching is a collaborative process in which the Coach offers education, perspective, and decision-making support, and the Client actively participates by sharing information and making independent choices regarding their healthcare. The Client is solely responsible for all healthcare decisions, including medications and treatments, which must be made in consultation with licensed medical providers. The Coach does not provide medical advice, diagnosis, treatment, or prescribing.
Coach’s Responsibilities:
The Coach agrees to:
Provide non-prescriptive medical education and decision-support related to understanding medications, medical information, and healthcare options.
Engage in the coaching process in a collaborative, respectful, and professional manner, supporting the Client’s goals and questions without directing medical care.
Maintain appropriate boundaries, including refraining from providing medical advice, diagnosis, treatment recommendations, or prescribing.
Communicate information clearly and in good faith, drawing on professional training and experience while acknowledging the limits of coaching services.
Maintain confidentiality of Client information in accordance with applicable laws and the terms of this agreement.
Client’s Responsibilities:
The Client agrees to:
Actively participate in the coaching process by sharing relevant information, asking questions, and engaging in discussions in good faith.
Communicate honestly about goals, concerns, and limitations, and notify the Coach if any coaching topic causes discomfort or confusion.
Client understands that coaching works when Client does the work and Client agrees to take ownership of their progress and accomplishments.
Client agrees to show up fully not only during coaching sessions, but also in between coaching sessions to implement and integrate what has been learned.
Client agrees that they are completely responsible for their well-being, including mental and physical health care – during, after, and between sessions.
Client agrees that they are the expert in their own life and are fully responsible for any choices and decisions made during the coaching journey.
Client agrees not to hold the Coach liable for any outcomes resulting directly or indirectly from the choices they make during the coaching process.
Client agrees that their relationship with the Coach is that of a coach-client relationship and that no other professional relationship (such as doctor-patient) has been established.
Although ZEEST KHAN is a medical doctor the Services do not establish a doctor-patient relationship - or any other professional relationship protected by legal privilege - between the Coach and Client.
The Coach does not provide any financial, legal, medical, or psychological services or advice. The Services do not prevent, cure, or treat any mental or medical condition. The Services are not intended to be a substitute for professional advice that can be provided by Client’s own accountant, lawyer, financial advisor, or medical professional. Client is responsible for their own financial, legal, physical, mental and emotional well-being, decisions, choices, actions, and results. Client should consult with a professional, independent of the coaching relationship, if they have specific questions about their own unique situation. The Coach disclaims any liability for Client’s reliance on any opinions or advice received as part of the Services.
Client agrees that they will not use coaching as a way of diagnosing or treating mental disorders as defined by the American Psychiatric Association. If Client is in therapy or under the care of a mental health professional, Client will notify and consult with the mental health care provider regarding their decision whether to work with a coach.
The Coach cannot and does not guarantee any particular results, or financial or business outcomes as a result of the Services or this coaching relationship. Client’s success depends on their own effort, motivation, follow-through, and other factors, including medical issues. Individual results vary.
6. Confidentiality
While the Coach is not legally bound to keep Client’s information confidential, the Coach agrees to keep all information about the coaching relationship confidential except when disclosure is required by law, for example if a court issues a subpoena for the file or information, or if Client threatens to harm themselves or others. Client acknowledges that their communications with the Coach are not covered by any doctor-patient privilege or other privilege.
If Client wishes for the Coach to speak to a third-party relating to the coaching relationship, then Client needs to give the Coach written permission (original signed letter or e-mail) to do so.
This confidentiality provision shall survive the termination of this Agreement.
7. Termination
Either party may terminate this Agreement by providing notice in writing (including by email). The Coach requests Client provides at least 48 hours’ notice of termination prior to the next scheduled coaching session.
The Coach reserves the right to terminate the Agreement immediately in the event of Client misconduct or Client’s failure to comply with this Agreement.
In the event of termination, Client will retain access to the Coaching Materials as defined below.
8. Coaching Materials
Client acknowledges that Coach owns, or has permission to use, all copyrights, trademarks, and other intellectual property rights in any written or online materials, workshops, or videos that may be used during the performance of the Services (the “Coaching Materials”). The Coach hereby grants Client permission to use the Coaching Materials for Client’s own personal, non-commercial use only. Client agrees not to copy, share, sell, or distribute any of the Coaching Materials to anyone else.
9. AI Tools
Client acknowledges that Coach may use artificial intelligence (“AI”) tools in the delivery or administration of the Services. The Coach agrees to use commercially available AI tools responsibly and in accordance with applicable privacy and data protection laws.
Due to privacy and intellectual property concerns, Client may not use artificial intelligence technology to record or transcribe any coaching sessions.
Client is strictly prohibited from uploading or distributing Coaching Materials on any website, platform, software, or database where it could be accessed or replicated by ChatGPT or other artificial intelligence technologies.
10. Client Conduct
The Coach is committed to social justice and civil rights and provides Services for individuals from a diverse array of races, ethnicities, national origins, sexual orientations, ages, religions, genders, educations, abilities, and other identities.
The Coach does not tolerate or support discriminatory speech, hate speech, comments or actions against others based on their sex, gender, age, ethnicity, race, socio-economic status, disability, or other labels, or any physical, mental, or emotional abuse.
The Coach reserves the right to terminate this Agreement and the coaching relationship, without refund, if Client, or Client’s employees, representatives, agents, founders, members, owners, managers, directors, or officers engages in, encourages, demonstrates, or communicates statements, language, or actions that support race, gender, ethnicity, or disability inequality, discrimination, hate speech, or disrespect towards the Coach, any individuals on the Coach’s team or other coaching clients.
Client is strictly forbidden from harassing, fighting with, or being disrespectful to the Coach or any other clients or potential clients of the Coach.
If, in the Coach’s sole discretion, Client’s conduct violates this section in any way, Client agrees that the Coach may immediately terminate this Agreement and the coaching relationship.
11. Limitation of Liability, Indemnification and Release
Client agrees that the Coach will not be liable to Client or any third party for any incidental, statutory, special, exemplary, punitive or consequential damages (including, but not limited to, lost data or lost profits), that arise from the Services (including, but not limited to, failure to perform in a timely manner).
Client further agrees that any personal injury to Client or third parties or any property damage incurred in the course of receiving the Services shall be the sole responsibility of Client.
Client agrees to indemnify and hold the Coach and its owners, officers, employees, and agents harmless from and against any and all costs, losses, damages, liabilities, expenses, demands, and judgments, including court costs and attorney’s fees, which may arise out of the Services, except to the extent such are caused by the sole fault or negligence of the Coach.
Client voluntarily assumes all risks associated with participating in the Services and hereby releases, waives, and discharges the Coach and any affiliated persons or entities from any and all claims, demands, or causes of action arising out of or related to the Services, whether known or unknown, except to the extent caused by the gross negligence or intentional misconduct of the Coach.
12. Force Majeure
The Coach shall not be deemed in breach of this Agreement if the Coach is unable to complete or provide the Services or any portion thereof by reason of fire, earthquake, labor dispute, act of God or public enemy, epidemic, pandemic, death, illness, or incapacity of the Coach or any local, state, federal, national, or international law, governmental order or regulation or any other event beyond the Coach’s control (collectively, “Force Majeure Event”). Upon occurrence of any Force Majeure Event, the Coach shall give notice to Client of its inability to perform or of delay in completing or providing the Services and shall propose revisions to the schedule for completion of the Services, or other accommodations, or may terminate this Agreement.
13. General Provisions and Waiver of Class Actions
This Agreement will be governed by the laws of CALIFORNIA. Client agrees to submit to the jurisdiction and venue of the state and federal courts in or nearest to LODI, CALIFORNIA and waives any defense of lack of personal jurisdiction or forum non conveniens. The parties waive any right to bring claims as part of a class or collective action and agree to limit any litigation to individual claims they may have against one another. This Agreement may only be modified by agreement of both parties in writing. If any provision of this Agreement is held invalid or unenforceable, the remainder of this Agreement will remain in full force, and the invalid or unenforceable provision will be replaced by a valid or enforceable provision. The prevailing party in any dispute between the parties arising out of or related to this Agreement, whether resolved by negotiation, mediation, or litigation shall be entitled to recover its attorneys’ fees and costs from the other party.
This is the entire agreement between the Coach and Client and reflects a complete understanding between them with respect to the subject matter. This Agreement supersedes all prior written and oral representations.
By clicking on the box when signing up for our services, you are providing the electronic equivalent of your signature and assert that you have read, understood and agreed to this entire document. If you do not agree with these terms, do not purchase or use our services.
Updated on FEBRUARY 7, 2026